Shipping & Returns
NEW ZEALAND WIDE SHIPPING
Urban/metro - $9.50 ( 5kg and under)
Urban/metro - $15.00 (5kg+)
Rural Delivery - $15.00
As all our candles are hand poured right here in the beautiful Christchurch New zealand , Please allow 1-3 Days for your order to be packaged & processed and 1-5 days for standard delivery.
Please note once parcels are dispatched we are no longer liable for any transit issues that may arise. Please contact the courier company for any issues regarding the delivery of your item
RETURNS AND REFUNDS
All Candles purchased from Lightermind Collective are made with the utmost care & love , All of our items are checked , santizied and well packaged to avoid breakages before being sent. However unfortunately from time to time your items may be damaged during shipping and handling of couriers and delivery.
If any breakages occur during shipping please contact us through at Olivia@lightermind.co.nz within 72 hours of your receiving your parcel. Refunds will be processed and given at our discretion.